Privacy Policy.

Original Dugout Solutions (“ODS,” “we,” “our,” or “us”) operates this website and online store, including all related products, services, content, and experiences available through ODSdugout.com (the “Services”).

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, subscribe to updates, or otherwise interact with our Services.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information when you use our Services:

Personal Information

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information
• Account login information

Order & Transaction Information

• Products viewed or purchased
• Cart activity
• Purchase history
• Returns or exchanges

Device & Usage Information

• IP address
• Browser type
• Device information
• Website interaction data
• Referral sources
• Pages visited and time spent on site

Communications

Information you provide when contacting us through:

• Email
• Contact forms
• Social media
• Customer support inquiries

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Improve website performance and user experience
• Send order updates and transactional emails
• Provide marketing communications and product announcements
• Detect fraud or unauthorized activity
• Analyze traffic, trends, and product performance
• Improve our products, services, and brand experience

Marketing & Communications

If you subscribe to our emails or marketing communications, we may send updates regarding:

• Product launches
• New skin drops
• Apparel releases
• Promotions
• ODS news and announcements

You may unsubscribe at any time using the unsubscribe link included in our emails.

Cookies & Analytics

ODS uses cookies and similar technologies to improve website functionality and analyze performance.

We may use services including:

• Google Analytics (GA4)
• Shopify Analytics
• Meta/Facebook Pixel
• Other analytics and advertising platforms

These tools help us better understand:

• Website traffic
• User behavior
• Product engagement
• Marketing performance

You may disable cookies through your browser settings, though portions of the site may not function properly.

Shopify Hosting & Payments

Our store is powered by Shopify. Shopify securely processes payments and may collect and process personal information necessary to complete transactions and operate the platform.

To learn more about Shopify’s privacy practices, visit: Shopify Privacy Policy.

Sharing Information

We do not sell your personal information.

We may share information with trusted third-party providers strictly for operational purposes, including:

• Payment processing
• Shipping and fulfillment
• Analytics
• Marketing services
• Website hosting and security

These providers only receive the information necessary to perform their services.

Data Security

We implement commercially reasonable safeguards to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure.

We encourage users to use strong passwords and avoid sharing sensitive account information.

Your Rights

Depending on your location, you may have rights to:

• Access your data
• Correct inaccurate information
• Request deletion of personal data
• Opt out of marketing communications

To make a request, contact us at: hello@odsdugout.com

Children’s Privacy

ODS does not knowingly collect personal information from children under 13 years of age. If you believe a child has submitted information to us, please contact us so we can remove it.

Third-Party Links

Our website may contain links to third-party websites or social platforms. We are not responsible for the privacy practices or content of those external sites.

Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, contact us at: